Touris Privacy Policy

About us

Tour.is is a fully licensed Travel agency and tour operator.

Fiskislóð 77

101, Reykjavík 

Iceland

Contact: Tel. (00354) 5178290 – E-mail. tour@tour.is

Personal information 

In order to help plan and process bookings we require some information from our guests such as names, addresses, contact details and travel preference. Your information is collected when you request information from us, contact us or make a booking on our website.

Use of your information 

Any information will be used by Tour.is staff when processing your booking to ensure that you are provided with the correct product and service that you have ordered. Your name will be provided to our service providers and in some cases contact information. The information may be used to contact you in case of any problems regarding your order, e.g. in connection with over bookings, weather interruptions, unexpected cancellations etc. This is solely for the purpose of providing you with quality services and to ensure that you have a safe and pleasant travel.

We may collect and use your information for administrative purposes, such as improving our service, business management and operation, research and analysis, marketing, monitoring, measuring and assessing customer purchasing preferences and trends and dispute resolution.

If you do not agree to ‘Our use of your information’ above, we are not able to accept your booking.

 

Direct Marketing

We may contact you from time to time with information about offers, services, brochures, new products, upcoming events or competitions. Please note that e-communication will only be sent to you if you have agreed to receive such information by registering on our website or during the booking process. You will be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material by opting out.

You may indicate your preference regarding receiving third party direct marketing material.

If you do not wish to receive such information or you would like to change your preference, please refer to point (2) of ‘Your rights' below.


Your rights 

You have the right to submit a written request for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in the information.

You have the right to request in writing not to receive direct marketing material about our products and services. In every e-communication we send you, you will be given the opportunity to indicate that you no longer wish to receive our direct marketing. Once properly notified by you, we will take steps to stop using your information in this way.

Use of "cookies"

If our contact and dealings with you are via our website, we may use ‘cookies’. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies. However, you may not be able to enjoy all the applications or book via our website if you do so.

We collect information relating to customer trends and patterns and use cookies and software tools to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another. See more  about our use of cookies <a href="/about/cookies" title="About Cookies">here</a>

 

Links to third-party websites 

This site contains links to other sites and Tour.is is not responsible for the privacy practices or the content of such websites


All Rights Reserved

No content on our website may be used or reproduced for any purposes whatsoever. 


Changes to this policy

Any changes to this policy will be posted here on this web page and Tour.is reserves the right to update this privacy policy at any time.