Outstanding response time and customer care
We pride ourselves in our response time and customer care. We guarantee a response time within 24 hours on weekdays but usually we reply to emails within an hour or two during office hours. We know it can be frustrating waiting days on a reply to simple questions or having it taking forever to finalize holiday plans. That is why one of our main focus is to answer your questions and assist in any way in a timely manner. We also offer the option to engage in a Live Chat with a travel agent on our website during office hours. Also feel free to call us at 00354 5178290.